Frequently Asked Questions

Our admission process is designed to be smooth and stress-free:

1. Initial Phone Consultation: Call our helpline +91 70019 47059 for a confidential discussion about the patient's condition.
2. Clinical Pre-Screening: We evaluate the patient's substance history, physical health, and psychological symptoms.
3. Scheduling Intake: Once approved, we coordinate an intake date. In critical cases, we assist in organizing a secure medical ambulance transport.
4. Intake Registration: Completion of admissions paperwork, verification of ID, medical luggage check, and immediate room placement.

Addiction recovery involves substantial cognitive restructuring and physiological healing, which takes time. We highly recommend our **120-Day Inpatient Program** (4 months).

This timeline is structured into 6 distinct phases: Stabilization & Detox (Days 1-15), Foundation (Days 16-30), Healing & Growth (Days 31-60), Personal Transformation (Days 61-90), Reintegration Preparation (Days 91-105), and Social Reintegration (Days 106-120). Longer stays provide significantly higher long-term relapse prevention success.

No. Personal mobile phones, tablets, laptops, and internet-connected devices are strictly prohibited for residents.

External electronic triggers and constant social media access highly disrupt the cognitive quietness required during early rehabilitation. However, we do not cut families off; structured, supervised calls are scheduled weekly between the resident and the primary family sponsor using our clinical landline, and families receive frequent updates directly from our counselors.

We believe that family support is an essential component of lasting recovery. We keep families involved in the following ways:

• Weekly Counselor Updates: Our lead therapeutic counselor calls the primary family sponsor to discuss psychological, behavioral, and medical updates.
• Scheduled Landline Calls: Supervised telephonic interactions once a week.
• Supervised Family Counseling: In later phases of the program, family counseling sessions are scheduled in-person or via secure video calls to heal relationships.

Our fee structure varies depending on accommodation preferences (such as Air-Conditioned vs. Non-AC shared rooms). Our rates are highly transparent and competitive, ensuring affordable clinical-grade care.

The monthly residential fee is comprehensive and covers: standard AC/Non-AC shared housing, 4 freshly prepared organic vegetarian meals daily, psychiatric diagnostic screenings, individual CBT counseling sessions, daily group therapy, recreational library/gym access, and basic nursing supervision. Specific customized prescription medicines and diagnostic laboratory tests are billed additionally at cost.

Resident safety is our highest operational priority. We maintain a robust clinical safety network:

• Medical Staffing: Standard certified nursing team resides on-site 24/7.
• Doctors On-Call: Qualified medical practitioners are on-call 24 hours a day.
• Emergency Collaborations: We have designated emergency tie-ups and priority admission agreements with top multi-specialty clinics and critical-care hospitals in Purnia.
• Emergency Vehicle: Standby vehicles are permanently stationed at our Canal Road campus for rapid transit.

Yes, but in a highly structured and clinical manner.

To protect the focus of early treatment, visits are strictly restricted during the **Stabilization and Detox Phase** (first 30 days). Following this clinical period, family visitation is permitted once a month on designated Sundays, solely under supervision and in coordination with the lead therapeutic counselor. Random, uncoordinated walk-ins are strictly barred to maintain safety and privacy for all residents.

No. Outside packaged snacks, restaurant meals, carbonated drinks, or home-cooked food are strictly prohibited inside the residential wings.

Our residential nutrition plan is highly balanced, strictly vegetarian, hygienic, and clinically tailored to promote physical detoxification and brain recovery. Allowing outside food disrupts dietary management and risks bringing in contraband items.